eCommerce Virtual Assistant Support

The Challenge

A fast-growing Shopify apparel brand was drowning in operational admin — order confirmations, inventory updates across channels, and a customer inbox the founder could no longer keep up with — capping growth and slowing response times.

Our Solution & Strategy

Assigned a dedicated eCommerce VA experienced in Shopify, documented the brand's workflows, and took over order processing, multi-channel stock syncing, and tier-one customer support with on-brand replies and clear weekly reporting.

Results

Figures shown are representative of typical project outcomes and provided for illustration.

Deliverables

• Documented operations playbook
• Daily order processing
• Multi-channel inventory sync
• Customer support coverage + weekly reports